The Easy Clean App provides comprehensive 24/7 support through multiple channels to ensure you always have help when needed.
Available Support Channels
Access support through the side menu > Support:
Live Chat with Sofia AI: 24/7 instant assistance in multiple languages
Phone Support: direct call with Sofia AI assistant
Email: Detailed support for complex issues
WhatsApp: mobile-friendly support
Video Training: one-on-one training sessions (Premium/Enterprise plans)
SMS: quick text support
Telegram: alternative messaging support
Social Media: facebook and Instagram support
Support Levels by Plan
Plan | Support Type |
Free | Community support |
Basic | Email support |
Pro | Email and chat |
Premium/Enterprise | All channels including video |
Learning Resources
Under Support > Learn More:
YouTube Channel: video tutorials and tips
Product Manual: complete documentation
Roadmap: upcoming features and updates
EasyCast Podcast: industry insights and success stories
Tip: start with Sofia AI for immediate answers to most questions.